FREE CONFERENCE CALLS

Free conference call services on the web may sound tempting for your business, but let us look at the pros and cons of these services. The fundamentals of these services create certain limitations that can make your business suffer.

The Basics of Free Conference Calls

Free conference call services are funded primarily through advertising. In some cases, conference calls are free only for a trial period and then must be paid for. Truly free conference call providers cannot pay for proper customer service through advertising revenue alone. This is why free conferencing is usually just a hook to get customers to sign up for a paid service.

Free Conference Call Customer Service

Consider yourself in a conferencing situation with an international client. You may experience problems with static or line noise making communication awkward. If you cannot resolve the problem quickly through customer service, only the most understanding potential clients would consider giving you a second chance later. Rescheduling because of technical issues is simply unprofessional, unacceptable and likely to cost you a client.

Unfortunately, such line noise problems are common to free conference call services. They often run on public VoIP lines that are affected by innumerable factors, in the same way that Internet transfers and cell phone calls are easily disrupted. Paid services can offer dedicated and stable lines that you can depend on to provide clear call quality at every meeting.